Welcome to the KnockMock FAQ section. Here you’ll find answers to the most common questions about competitive exams, mock tests, study materials, user accounts, results, and other features on KnockMock.
General Questions
1. What is KnockMock?
KnockMock is an online exam preparation platform that provides mock tests, study materials, previous year papers, and exam notifications for various competitive exams.
2. Is KnockMock free to use?
Yes, many features are free. However, premium mock tests and advanced features may require a paid subscription.
3. Which competitive exams are available on KnockMock?
We offer preparation materials for SSC, RRB, Banking, State Exams, Police Exams, Defence Exams, Teaching Exams, and various other government/competitive exams.
Mock Tests & Study Materials
4. How do I attempt a mock test?
You can visit the “Mock Tests” section, select your exam category, and click on the test you wish to attempt.
5. Are solutions available after completing a mock test?
Yes, detailed solutions and explanations are provided after test submission to help you understand your weak areas.
6. Do you provide previous year question papers?
Yes, we provide solved and unsolved previous year papers for multiple exams to help you practice effectively.
7. Can I download study materials?
Yes, many PDFs and notes are available for download based on your exam category.
Results & Performance Analysis
8. How is my performance evaluated?
Your performance is analyzed based on accuracy, time management, question difficulty level, and overall scoring.
9. Will I get detailed analytics after the test?
Yes, KnockMock provides detailed performance reports including strengths, weaknesses, speed analysis, and comparison with toppers.
10. Can I reattempt a mock test?
Some tests allow reattempts, depending on the exam category. Premium users get more reattempt options.
Account & Login
11. How do I create an account on KnockMock?
Click on “Sign Up” and register using your mobile number, email, or Google account.
12. I forgot my password. What should I do?
Click on “Forgot Password,” enter your email/mobile number, and follow the instructions to reset it.
13. Can I change my exam preferences later?
Yes, you can update your exam preferences anytime from the profile settings.
Payments & Subscription
14. What payment methods are accepted?
We accept UPI, debit/credit cards, net banking, and major digital wallets.
15. Is there a refund policy?
Refunds are processed only in specific cases. Please read our Refund Policy page for complete details.
16. What benefits do premium users get?
Premium members get unlimited mock tests, detailed solutions, faster performance reports, and access to premium study materials.
Technical Issues
17. The mock test is not loading. What should I do?
Try clearing browser cache, switching your browser, or checking your internet connection. If the issue persists, contact our support team.
18. The website is slow or not responding. Why?
This may happen due to heavy traffic or internet issues. Please try again after some time or refresh the page.
Contact & Support
19. How do I contact KnockMock support?
You can reach us through the “Contact Us” page or email us at support@knockmock.com.
20. Can I request new exam categories or features?
Yes, we welcome user suggestions. You can share your requests through our support page or feedback form.
Still need help? Visit our Contact Page or email us at support@knockmock.com.