Privacy Policy

Effective Date: June 1, 2025

Welcome to Knock Mock. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By accessing or using our platform, you agree to the terms outlined in this Privacy Policy.

1. General

By using our services, you agree to the collection and use of information in accordance with this policy. We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be indicated above. Continued use of the service after any such changes constitutes your consent to the new terms.

2. Information We Collect

a. Personal Information

During registration or use of the website, we may collect:

  • Name
  • Email address
  • Mobile number
  • Location (city/state)
  • Educational preferences or goals

b. Automatically Collected Data

When you interact with our website, we automatically collect:

  • IP address
  • Browser type
  • Device type
  • Referring/exit pages
  • Usage data (pages visited, test attempts, scores, etc.)

c. Cookies & Tracking Technologies

We use cookies to:

  • Maintain user sessions
  • Store preferences
  • Analyze website traffic

You may disable cookies in your browser settings; however, doing so may affect the functionality of our services.

3. How We Use Your Information

We use your data to:

  • Create and manage your account
  • Provide customized test recommendations
  • Analyze usage to improve our platform
  • Send updates, promotional offers, or exam alerts
  • Respond to customer service requests

4. Sharing of Information

We do not sell your personal data. We may share your data with:

  • Third-party service providers (e.g., hosting, analytics, email delivery)
  • Government authorities when required by law
  • Partners or affiliates to enhance your experience (with your consent)

5. Data Retention and Deletion

We retain your information as long as your account is active or as needed to provide services. You may request deletion of your personal data at any time by emailing support@knockmock.com.

6. User Rights

You have the right to:

  • Access and review your data
  • Correct or update your information
  • Request data deletion
  • Withdraw consent for data processing

7. Third-Party Integrations

Our site may contain links to or integrations with third-party services (e.g., YouTube, Google Analytics). We are not responsible for their privacy practices. We recommend reviewing their policies:

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children without parental consent.

9. Security Measures

We implement industry-standard security practices to protect your data. However, no method of transmission over the Internet is 100% secure.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us at:

Email: support@knockmock.com
Address: Knock Mock, 421 sumer nagar, Ajmer road
Kishangarh, Rajasthan, India